Bench Reviews, Pricing, Company Info, and FAQs

Previously, she ran a writing business for three years, and her work has appeared on sites like Business Insider, VaroWorth, and Mission Lane. Also, you can access the Bench app to chat with customer support representatives — although there is only an Apple iOS app available at this time. Thank you for taking the time to share your experience with Bench Accounting. We are thrilled to hear that our services have been a lifesaver for your busy schedule. We’re glad to hear that our platform has been helpful for your small business.

Best Small Business Accounting Software

To learn more, check out Nav’s accounting software resources. You will work with a Bench bookkeeping team to reconcile your business’s monthly expenses. Additionally, you can add on services that track your accounts receivable, accounts payable, and unearned revenue. If you need historical bookkeeping, you can bench accounting sign up for Bench’s catch-up bookkeeping services. With the catch-up bookkeeping add-on, Bench’s bookkeepers can provide overdue bookkeeping services—no matter how far you’ve fallen behind on your books. Your bookkeeper will consult with you, find out how much you owe, update your books accordingly on your behalf, and deliver tax-ready financials.

Pricing & Plans

Horrible Business – Avoid at all cost.Negligence to even finish the simplest bookkeeping tasks.Empty Promises – Zero Deliveries.Canned Email responses when you really need help. Same as all their canned replies here on Trustpilot.Your “Dedicated Bookkeeper” changes every year if not earlier.Escalating to Manager, does ZERO. You get fancy canned responses, sometimes cocky responses but always followed by empty promises.I just gave them new deadlines to meet for my year end package needed to file my taxes with my CPA. That’s the only reason.If my concerns are addressed and my deadlines are met, then this review might change, but up until then, this is my experience. Using Bench is different from having a subscription to accounting software like Bookkeeping for Chiropractors QuickBooks Online or Xero.

• But if yours is more complicated, you might look into other accounting software options besides Bench accounting.
• If you have any questions, you can get in touch with your Bench bookkeepers via in-app message or by booking a call.
• Bench.co is an online accounting service that pairs your business with a team of Bench bookkeeping professionals.
• After I entered some basic information about my company, the number of employees and contractors, and monthly revenue, I could start my account.
• Not long ago, the startup was celebrating a triumphant fundraising round, with significant backing from heavyweight investors such as Shopify Inc. and Bain Capital Ventures.

Bench Accounting — Unique Features

• Bench saves you time, not to mention precious hair follicles, by arranging a team of accountants (and CPA staff) to keep your books.
• Now, I’m here with other online business owners buying, testing, and evaluating the best digital tools, services, and software we can find – for every stage of the business.
• If you elect for an annual contract, then monthly prices go down to $249 for Essential and $399 for Premium.
• You must agree to a one-year contract if you need the more advanced plan.
• Bench pricing is relatively affordable for all business sizes, and its system is easy to get the hang of.
• Bench configures your partnership by pairing you with a bookkeeper.
• We’re excited to hear about your positive experience with Bench Accounting!

An added bonus is that you can choose from the give expense-based packages that can either be selected annually or monthly. With services as low as $119/month, Bench Accounting is a cost-effective tool for all types of businesses. All plans include monthly bookkeeping, year-end financial package, and unlimited support. The Premium plan, which includes tax filing services, is available at an additional cost. Bench Accounting offers two monthly subscription plans, Essential for $299 and Premium for $499. If you sign up for an annual contract, the monthly price goes down to $249 for Essential and $399 for Premium.

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The bookkeepers need to ensure that the receipts are accounted for, as this will help companies create a complete and spotless record. I started The Digital Merchant to test the tools, services, and products I use in my digital business. Now, I’m here with other online business owners buying, testing, and evaluating the best digital tools, services, and software we can find – for every stage of the business. BenchTax will take over your entire filing process from start to finish, which should save you a great deal of time and energy. If you’re using anyone other than Bench to manage your books, you can still avail of its tax services. However, you’ll have to give Bench one month’s worth of filing history to ensure your books are up to date.

• When we signed up for the trial Bench staff were true to their word and got in touch within minutes.
• Bench does offer accrual adjustments, but they start at an extra $100 per month.
• “We know this news is abrupt and may cause disruption, so we’re committed to helping Bench customers navigate through the transition.
• The statement acknowledges that the closure is “abrupt and may cause disruption” and says the firm is committed to helping customers “navigate through the transition.”
• After selecting your bank or credit card issuer, you must enter your account login information and choose the accounts you want to share with Bench.

Bookkeepers are available Monday through Friday during “normal business hours PST,” according to Bench’s website. Bench trains all their accountants in-house and each employee undergoes extensive background checks. As an extra safety measure, your data is protected with 256-bit SSL/TLS encryption—the same level of security you get with online banking and shopping. Vancouver-based bookkeeping service Bench Accounting has announced its sudden closure, potentially income statement putting hundreds of staff out of work. What transpired in the wake of the leadership change is a familiar story in the tech sector, one that speaks to a broader existential crisis facing many startups today.

What About Founder’s CPA?

The number of active Canadian businesses this past June fell to just over 929,000, the biggest monthly decrease since May 2020. According to Statistics Canada, 5% of all businesses in the country shut their doors in June. Others have offered to assist people in finding new jobs through introductions and support. Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Does Bench handle payroll?

Be sure to contact them with your query earlier on in the week, otherwise, you could be left waiting a couple of days extra for a reply. The interface is advanced and the layout is simple and fantastic. Our Client Success Team will be reaching out directly to address your concerns and work towards a resolution. Our team is actively working on your account to help address these issues as quickly as possible. Sign up to receive more well-researched small business articles and topics in your inbox, personalized for you. This provides a summary of your assets, liabilities, and equity at a given point in time.